You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I bought a iPhone 8 Plus and it have a activation lock on it from a previous owner . How can I get the previous owner info off of the phone ?

iPhone 8 Plus

Posted on May 24, 2021 10:23 PM

Reply

Top-ranking reply

Level 10

731,849 points

Posted on May 24, 2021 10:32 PM

Ask the seller to remove the lock or give you a refund. It's an anti-theft measure.

(198673)

View in context

Similar questions