DNS google error pop up message

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Level 1

8 points

DNS google error pop up message

Please assist as I keep getting a pop up message saying that my google dns account can’t be confirmed , I have removed my google account from my phone but the problem persists

iPhone 12 Pro, iOS 14

Posted on May 25, 2021 3:16 AM

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Answer 1

rose_10

Community Specialist

May 26, 2021 6:50 AM in response to rozitta240

Hello rozitta240,

Welcome to Apple Support Communities!

It sounds like you’re unable to confirm a DNS server on your iOS device. We’d like to help.

Are you currently connected to a VPN network while trying to confirm this server?

If you’re unable to connect or confirm a third-party DNS, there may be an issue with the certificate. We would advise contacting the server developer for support and to ensure you have the correct settings.

Take care.

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Answer 2

SnickZ.

Community Specialist

May 26, 2021 7:29 AM in response to rozitta240

rozitta240,

We would advise contacting either Google or your internet service provider.

Have a great day!

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Answer 3

karina184

Community Specialist

May 26, 2021 7:54 AM in response to rozitta240

rozitta240,

We're happy to help out! If they verify that all settings are correct but the pop up message persists then at that point we may suggest reaching out to Apple support so that they can assist with looking into this a bit further: Get Support.

Cheers.

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