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I cannot set up call forwarding.

When I try to activate call forwarding on my iPhone 5s it turns itself off immediately.

I go to call forwarding. toggle it to on, then press forward to I add my number press + go back the button then toggles to off and my number has been erased. Any suggestions please.

iPhone 5s, iOS 12

Posted on May 25, 2021 5:05 AM

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Question marked as Top-ranking reply

Posted on May 25, 2021 5:08 AM

Contact your cellular carrier. That's a carrier feature.

Not all carriers support controlling that from the settings on the phone. If yours does and it's not working, they may have to re-provision your account.

2 replies

I cannot set up call forwarding.

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