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Touch ID on Zelle App

Even though I've enabled Touch ID on Zelle app, it is not operational. In Settings>TouchID, Zelle isn't given as an option to select to enable. Zelle said to call Apple. Can anyone help? I don't want to use the Zelle mobile app without Touch ID security. Thanks.


iPhone 8, iOS 14

Posted on May 25, 2021 7:58 AM

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Question marked as Top-ranking reply

Posted on May 26, 2021 7:57 AM

If your Touch ID is working fine everywhere else and you have it enabled in the app, then I would say the issue has to be with the app.

3 replies

May 25, 2021 9:24 AM in response to lilaclover2

lilaclover2 wrote:

Even though I've enabled Touch ID on Zelle app, it is not operational. In Settings>TouchID, Zelle isn't given as an option to select to enable. Zelle said to call Apple. Can anyone help? I don't want to use the Zelle mobile app without Touch ID security. Thanks.

Zelle support couldn't tell you to go to settings - zelle - touch id to on?

Touch ID on Zelle App

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