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Even though I've enabled Touch ID on Zelle app, it is not operational. In Settings>TouchID, Zelle isn't given as an option to select to enable. Zelle said to call Apple. Can anyone help? I don't want to use the Zelle mobile app without Touch ID security. Thanks.
iPhone 8, iOS 14
lilaclover2 wrote:
Even though I've enabled Touch ID on Zelle app, it is not operational. In Settings>TouchID, Zelle isn't given as an option to select to enable. Zelle said to call Apple. Can anyone help? I don't want to use the Zelle mobile app without Touch ID security. Thanks.
Zelle support couldn't tell you to go to settings - zelle - touch id to on?
If your Touch ID is working fine everywhere else and you have it enabled in the app, then I would say the issue has to be with the app.
I had already turned on Touch ID within the zelle mobile app but it wasn't working.
Touch ID on Zelle App
