Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 fell down on back side got damaged (cracked)

My iPhone 11 fell down on backside got damaged (cracked). it's not responding or turn on ??

iPhone 11, iOS 14

Posted on May 25, 2021 8:46 AM

Reply
Question marked as Best reply

Posted on May 25, 2021 8:48 AM

You should arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 

1 reply
Question marked as Best reply

May 25, 2021 8:48 AM in response to bashar101

You should arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

 

My iPhone 11 fell down on back side got damaged (cracked)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.