The 10 second rest or factory reset does not work, it just stays on with 5 solid lights till it dies. After it dies I charge them and it goes back to 5 solid lights. It does not want to connect to my phone it just stays on until it dies.
Hi there, Help_plz56!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having issues turning off and connecting your Beats Solo3. Press and hold the power button for several seconds to power off. For more information about using your Beats, check out this article to Set up and use your Solo3 Wireless headphones.
Let us know if that resolves this issue for you and have a wonderful day!
How do I turn off my beats solo 3?
