Auto-answer incoming video calls when screen is locked

Question

Auto-answer incoming video calls when screen is locked

I was using my iMac camera combined with Skype as a pet monitor. I had Skype set up on my iMac so that it could auto-answer incoming calls from me, from my iPhone. I used to be able to lock my iMac screen and the auto-answer would still work. Now, Skype will no longer auto-answer if my screen is locked. This seems like it would be an OS issue rather than a Skype issue. Was there an update that now prevents auto-answer on locked screen? Or maybe there's a setting that I now need to change? I'm currently using Catalina 10.15.7.

iMac 21.5″, macOS 10.15

Posted on May 25, 2021 6:51 PM

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Answer 1

sterling r

Community Specialist

May 26, 2021 1:29 PM in response to christinabina5

Hello christinabina5,

Thanks for reaching out in Apple Support Communities! We understand Skype won't auto-answer calls on your iMac anymore while it's locked. We're happy to help in anyway possible.

This sounds like something may have changed within the Skype app. This article may be helpful to you:

“Answer incoming calls automatically” doesn’t work on Mac - Microsoft Support

If you still need assistance, reach out to the developer of Skype. This article shows you how:

How to contact an app developer - Apple Support

Thanks for using the Apple Support Communities, and have a great day!

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Answer 2

mario49

Community Specialist

May 26, 2021 2:00 PM in response to christinabina5

Hi christinabina5,

Thanks for your response, however, we feel Skype support would be best to assist you with this. You would want to make sure your devices are up-to-date prior to contacting them:

Update your iPhone, iPad, or iPod touch - Apple Support

How to update the software on your Mac - Apple Support

Take Care.

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Answer 3

May 26, 2021 1:34 PM in response to sterling r

Thanks, but the issue isn't that Skype won't answer calls automatically; it's that it won't answer calls when my iMac is locked, whereas it used to do this up until now. That's why I suspected the OS rather than Skype, and wondered whether it was a new security measure.

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Auto-answer incoming video calls when screen is locked

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