When I first signed in after not logging in for a while, I noticed that my songs only played in preview mode. I saw a number of people wrote in with the same problem. I thought I solved the problem when I found an option to log out of all devices, and then logged in, but soon thereafter, on my next search, preview mode was back. Has anyone found a solution to this problem?
Hello EricP1954!
Looks like you are having some trouble with your music playing only in preview mode. We can certainly see how that issue would be concerning and are happy to help! Is this music from your Apple Music library, or was this music that you purchased from the iTunes Store? If you sign in on another device does the issue persist?
We'd also like to have you take a look at the following resource that can help. You'll want to also make sure that you're using the latest version of iTunes on your PC.
Download and use iTunes for Windows
We look forward to hearing back from you.
Have a great rest of your day!
Are you using the same Apple ID that you bought the songs with?
Apple Playing Preview Only
