Account Trouble

When I click on my account icon, all my screen shows is this (attached photo). Why does it not have any of the friend settings and what not?

iPhone 12, iOS 14

Posted on May 26, 2021 5:20 AM

Reply
1 reply

May 27, 2021 7:48 AM in response to aaronp04

Hey there aaronp04,


Thanks for reaching out to Apple Support Communities. We understand you’re not seeing your all the info you expect for your Apple Music account. We’ll be happy to help.


Do you have any restrictions in Screen Time enabled on your iPhone? If so, turn those off and see if that has any impact on this.


If that doesn’t help, click on “View Apple ID” from the Profile in Music and make sure it shows the right account. 


Restart your iPhone as well and see if the issue continues:


Restart your iPhone


We hope this helps. Take care.

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Account Trouble

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