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Level 1

4 points

cant get emails

My wife got tricked by a Microsoft email to change her AOL (i know, AOL is old)password to a microsoft password. Now she can only access her emails on a PC but not her iPhone or iPad. Is there a fix for this? Thanks

Posted on May 26, 2021 10:18 AM

Best reply

elcpu

Level 7

31,481 points

Posted on May 26, 2021 10:21 AM

Try this:

https://support.apple.com/en-us/HT211082

I would sign out of the new account, restart the phone, and then sign in to the account you now want.

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