You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I want my iPhone 11 running OS 14.5, to fetch mail only manually. During the day, that's how it works, perfectly. But at night, during the iPhone's Do Not Disturb time, it appears that the iPhone turns itself on every hour or two and reaches out for mail. I'd really like to stop the behavior, but how?
iPhone 11 Pro, iOS 14
Hello, Bob Christensen.
Thanks for posting in Apple Support Communities. We understand that you have Fetch settings set to 'Manually' for Mail, yet at night Mail is being fetched automatically while the app is not in use.
Do you have Background App Refresh enabled? To check, go to Settings > General > Background App Refresh. If it is enabled, try testing for the issue with this feature disabled.
Try force quitting the Mail app: Quit and reopen an app on iPhone - Apple Support
Let us know what happens! Take care.
Hello, Bob Christensen.
Thanks for posting in Apple Support Communities. We understand that you have Fetch settings set to 'Manually' for Mail, yet at night Mail is being fetched automatically while the app is not in use.
Do you have Background App Refresh enabled? To check, go to Settings > General > Background App Refresh. If it is enabled, try testing for the issue with this feature disabled.
Try force quitting the Mail app: Quit and reopen an app on iPhone - Apple Support
Let us know what happens! Take care.
Hey Bob,
As it's unclear what's causing this behavior, the next step would be to reach out to Apple Support for a closer look: Contact - Official Apple Support
Cheers!
Background App Refresh is off. Interestingly, Mail doesn't fetch in the daytime unless it is manually told to do so. Only at night does it step out and act on its own.
Manual Fetch works during day but Fetch goes full auto at night
