Difficulty hearing me on the phone
when I answer the phone the person can’t hear me on the other line but I can hear them. This has happened a few times can you help me?
iPhone XR, iOS 14
when I answer the phone the person can’t hear me on the other line but I can hear them. This has happened a few times can you help me?
iPhone XR, iOS 14
Hello 1999Megan1999,
Thanks for reaching out to the Apple Support Communities! We understand you are experiencing some issues with hearing people on phone calls on your iPhone. We are happy to help provide some guidance.
When this happens, what happens if you put the phone on speaker? Are they still unable to hear you? Do you experience any issues when making recordings using the Camera app or in the Voice Memo app? We have some great steps to take if experiencing issues with your microphones in this resource:
If the microphones on your iPhone aren't working
Keep us updated on how it goes. We hope this information helps.
Best Regards.
If the link opens the app, you may want to try opening a web browser and entering in this website for support: https://getsupport.apple.com. This should take you to the options on the web for support options. You should be able to get the same options by using the Apple Support app as well.
You can also reach Apple Support directly by calling the number most applicable for your region here:
Thanks for keeping us in the loop on this. So you can record a Voice Memo using the Voice Memo app and you can hear the recording when you play it back? Do you notice this happening on every phone call that you are on, or only sometimes?
If you wish to reach out to Apple Support directly using the phone or online chat, use the following link to reach out directly: Get Support
Cheers.
It doesn’t work on speaker, but I can watch videos , record and still hear them. This issue has only started to happen, I did look into upgrading my phone early as the issue with this happening is bad due to getting important phone calls from the dr, my manager and so forth. I have tried looking for an online chat but unfortunately I can’t find it, thanks for your help
yes I can do all that and hear fine, my microphone works fine, my keyboard still makes the clicking sounds when I’m typing, I tried the link you sent to do the online chat and it takes me straight to apple support (the app) and I can’t go no further, I am due an upgrade in July but for now I would rather try and get my phone sorted and not have to pay out for an early upgrade
Difficulty hearing me on the phone