You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock phone when you forget passcode without losing data

My daughter changed her passcode and has forgot it. She hasn’t backed the phone up. Is there any way to unlock the phone without losing data. She has an iPhone 6s Plus

iPhone 6s Plus

Posted on May 26, 2021 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 2:15 PM

You can’t unlock a phone with a forgotten passcode. The only solution is to restore it as new. If you don’t have a backup on your computer or in iCloud you can’t avoid losing data. The exception is any data that you might have previous synced to iCloud (which is not the same as backing up to iCloud), such as contacts, calendars, messages, etc.


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

1 reply
Question marked as Top-ranking reply

May 26, 2021 2:15 PM in response to LASHIELDS

You can’t unlock a phone with a forgotten passcode. The only solution is to restore it as new. If you don’t have a backup on your computer or in iCloud you can’t avoid losing data. The exception is any data that you might have previous synced to iCloud (which is not the same as backing up to iCloud), such as contacts, calendars, messages, etc.


See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

How to unlock phone when you forget passcode without losing data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.