Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPHONE11 PRO BATTERY HEALTH DROP ISSUE

I bought an iphone 11pro {256gb} on 11th feb 2021 , after using 3 months its battery health dropped to 95% , I am charging it with adapter and cable which comes inside box , and charge it once in 24 hours , i am very scared why battery health of my 11pro is dropping so rapidly !


Posted on May 27, 2021 3:38 AM

Reply
Question marked as Best reply

Posted on May 27, 2021 3:46 AM

See this support article:--> About recalibration of battery health reporting in iOS 14.5 - Apple Support

Regards

Giulio

6 replies

Jun 2, 2021 12:15 AM in response to ProustGiulio

I contacted apple support they suggest me to factory reset my 11 pro so I did that

but when I did so battery health comes from 94 to 92% and there are only 104 cycles are done till 2nd june 2021

there is only one charge in 24hours and that it up to 80%

location services, background app refresh is off,

screen time 6 - 6.5 hours average,

what to do I am very depressed by this issue!

iPHONE11 PRO BATTERY HEALTH DROP ISSUE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.