You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
cannot open itunes store from my itunes library. Also PC does not recognize either my 7th gen nano or my 30 gb nano (not sure of model). This just started yesterday. Before that I had no problems with either device. No changes were made to my PC.
Hey karen253,
It sounds like you're having an issue launching the iTunes Store and also problems with your iPods not being recognized, We can understand wanting to get that resolved. We want to help.
We'd recommend trying the steps in this article: If your computer doesn't recognize your iPhone, iPad, or iPod
Thanks!
Hey karen253,
It sounds like you're having an issue launching the iTunes Store and also problems with your iPods not being recognized, We can understand wanting to get that resolved. We want to help.
We'd recommend trying the steps in this article: If your computer doesn't recognize your iPhone, iPad, or iPod
Thanks!
Hi Chris,
Thanks for your reply. I did try all of that yesterday and had no luck, so I will go back and try again today. It was just odd that all of my devices worked the day before and then nothing the next. I didn’t change any settings or download anything. But it is an old PC (windows 7) so that might be part of the problem. Guess it’s time to consider a new computer!
karen
Hello again Chris,
I just turned my computer on, went to itunes, and I could navigate to the itunes store, etc. Was also able to plug in my devices and they are all recognized today. Good news!! Maybe all the steps I followed yesterday and from your helpful post did the trick. So, thanks again!
Karen
You're welcome karen253. We're glad we could help.
Have an excellent day!
Itunes store does not open from my itunes library Plus other problems
