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cannot send email

hi! while sending an email it comes up with "cannot send mail - the user name or password for "iCloud" is incorrect" it gives me an ok and a settings button. i click settings sand it just brings me to my apple ID yet i don't know where or how to reenter

iPhone XR, iOS 14

Posted on May 27, 2021 10:37 AM

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Posted on May 27, 2021 10:53 AM

ellyvest wrote:

hi! while sending an email it comes up with "cannot send mail - the user name or password for "iCloud" is incorrect" it gives me an ok and a settings button. i click settings sand it just brings me to my apple ID yet i don't know where or how to reenter

There is known issue see here Apple - Support - System Status

1 reply
Question marked as Best reply

May 27, 2021 10:53 AM in response to ellyvest

ellyvest wrote:

hi! while sending an email it comes up with "cannot send mail - the user name or password for "iCloud" is incorrect" it gives me an ok and a settings button. i click settings sand it just brings me to my apple ID yet i don't know where or how to reenter

There is known issue see here Apple - Support - System Status

cannot send email

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