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Hey, I got the "cellular update failed" a few days ago.

I´ve tried every troubleshooting step possible, from updating to ios 14.6, checking if the SIM is working, airplane mode and even restoring it to factory settings. Unfortunately, this last step really f?cked up the situation as now I can´t even move forward from the Hello page, as it says that the iphone "cannot be activated" and that it needs an update, iTunes doesn´t let me check it either.


Any idea how to fix it?

iPhone 11 Pro Max, iOS 14

Posted on May 27, 2021 10:36 AM

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Posted on May 27, 2021 10:38 AM

Try this:

https://support.apple.com/en-us/HT201412


If it does not help take it to an Apple Store for testing.

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Hey, I got the "cellular update failed" a few days ago.

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