Wrong keyboard

I ordered a new iMac but I saw that the keyboard that came with it was qwerty. I live in Belgium and I ordered a Dutch keyboard so I was expecting it to be azerty. Is it possible to exchange this keyboard? Also I forgot to select trackpad at checkout is this still changeable?

Posted on May 28, 2021 7:29 AM

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Posted on May 28, 2021 7:39 AM

Call AppleCare and explain the issue to them. I"m assuming you bought the computer and keyboard directly from Apple. If you bought it from a reseller then you need to deal with the reseller directly.


To find the phone number for AppleCare in your country, please click AppleCare Contact Info

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Wrong keyboard

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