After upgrading to macOS Big Sur Version 11.4 this morning the play count is no longer updating in Music (Version 1.1.5.74). I was playing music up until I did the update and can see the last songs prior did get added to the play count while any song player after the update is not being added. Can't see any obvious setting to update. Any suggestions to get this functionality back?
Mac Pro
I have this same issue.
Details:
Issue:
So...things don't update properly if you play using any Airplay devices.
Also note:
I posted this as a bug on the Apple Music service site, but there is no opportunity to report a bug for the MacOS Music desktop App. Also, you cannot specify the current OS when posting this bug.
I hope they fix this soon! I need my smart playlists with play count and last played functions working properly.
I don't own any lossless music, and my play counts are continue to not update whenever I connect to an airplay device. In other words, my original problem remains: play counts only update (for me) if I play exclusively from the computer hosting my Music library. The moment I play from any airplay device, play counts stop updating.
If you are not an Apple Music subscriber there does not appear to be a lossless setting.
If I listen to something on my Mac - no play count updates
If I listen on my iPhone and then sync with the Mac the playcount for those songs update.
@Apple why do you take such little care with MetaData Management for your customers ? You build the capability to use Smart Playlists then kill them with one careless action.
I have the same issue since upgrading to Big Sur. I followed your suggestion and logged out of my Music account. This resulted in my play count working however, when I logged back on to my Music account, play count stopped updating. This affects all songs in my Library and they all existed in my Library prior to my upgrading OS.
I'm having this same issue as well. Running Big Sur 11.4. Whenever I stream from Mac to AppleTV, HomePod, or any AirPlay device, playcount does not update. All are running the most recent update. Playcounts update when I am only playing on my Mac.
Logging in / out and reauthorizing doesn't help.
This is a frustrating bug.
I am sorry but I do not even know what lossless tracks mean. I am not a subscriber to Apple Music - my issue is the core Music Application with my own music stored within. Is Lossless an Apple Music thing ? Thanks
Thank you for the explanation, much appreciated.
You are 100% the issue that I have is 'no play count updates using AirPlay to any device'.
If I play music on my iPhone/iPad and sync then the updates happen, if I play directly through the Thunderbolt screen then updates happen .... bu with AirPlay nothing.
Here's a wrinkle: if I select to stream to headphones (the second option in the photo below) instead of selecting Computer> Headphones, the playcount / last-played doesn't update.
I’m aving same problem. I’m an Apple Music subscriber. It affects all songs not just songs added after Big Sur 11.4 update. I did the log out as instructed above and it didn’t help.
Oh I just discovered that the play count doesn't register if I use Airplay to my HomePod minis. If I listen on MacBook Air or via blue tooth speakers, the play count does register.
For me, playing music via HomePods or Beats Studio3 do not affect play counts while playing music via iMac speakers does.
Grrr...
Ted
To a T, this is exactly my issues with same trying to reboot, restart, etc. (Except I do have Apple Music Subscription) Thanks for writing it up this way.
For me this only seems to be happening on lossless tracks. Playcounts for regular 256 bit AAC tracks (even when streaming) update as expected.
Unfortunately that didn't seem to work for me.
If you’re downloaded lossless tracks, you will need to “Remove Download” after disabling lossless playback, then re-download them (or stream them) for play counts, etc., to work again.
I did; I tried with a new user and a new library, no dice.
Music play count
