Music play count

I don't own any lossless music, and my play counts are continue to not update whenever I connect to an airplay device. In other words, my original problem remains: play counts only update (for me) if I play exclusively from the computer hosting my Music library. The moment I play from any airplay device, play counts stop updating.

If you are not an Apple Music subscriber there does not appear to be a lossless setting.

If I listen to something on my Mac - no play count updates

If I listen on my iPhone and then sync with the Mac the playcount for those songs update.

@Apple why do you take such little care with MetaData Management for your customers ? You build the capability to use Smart Playlists then kill them with one careless action.

I have the same issue since upgrading to Big Sur. I followed your suggestion and logged out of my Music account. This resulted in my play count working however, when I logged back on to my Music account, play count stopped updating. This affects all songs in my Library and they all existed in my Library prior to my upgrading OS.

I'm having this same issue as well. Running Big Sur 11.4. Whenever I stream from Mac to AppleTV, HomePod, or any AirPlay device, playcount does not update. All are running the most recent update. Playcounts update when I am only playing on my Mac.

Logging in / out and reauthorizing doesn't help.

This is a frustrating bug.

I am sorry but I do not even know what lossless tracks mean. I am not a subscriber to Apple Music - my issue is the core Music Application with my own music stored within. Is Lossless an Apple Music thing ? Thanks

Thank you for the explanation, much appreciated.

You are 100% the issue that I have is 'no play count updates using AirPlay to any device'.

If I play music on my iPhone/iPad and sync then the updates happen, if I play directly through the Thunderbolt screen then updates happen .... bu with AirPlay nothing.

Here's a wrinkle: if I select to stream to headphones (the second option in the photo below) instead of selecting Computer> Headphones, the playcount / last-played doesn't update.

I’m aving same problem. I’m an Apple Music subscriber. It affects all songs not just songs added after Big Sur 11.4 update. I did the log out as instructed above and it didn’t help.

Oh I just discovered that the play count doesn't register if I use Airplay to my HomePod minis. If I listen on MacBook Air or via blue tooth speakers, the play count does register.

For me, playing music via HomePods or Beats Studio3 do not affect play counts while playing music via iMac speakers does.

Grrr...

Ted

To a T, this is exactly my issues with same trying to reboot, restart, etc. (Except I do have Apple Music Subscription) Thanks for writing it up this way.

For me this only seems to be happening on lossless tracks. Playcounts for regular 256 bit AAC tracks (even when streaming) update as expected.

Unfortunately that didn't seem to work for me.

If you’re downloaded lossless tracks, you will need to “Remove Download” after disabling lossless playback, then re-download them (or stream them) for play counts, etc., to work again.

I did; I tried with a new user and a new library, no dice.