Verification failed

A while back, I changed my app store region/location to the unites states, and now I changed it back to Canada. Everything was fine, until I tried to download an app. My phone says “verification failed, cannot find person” and i’m not sure why.

iPhone 8, iOS 14

Posted on May 28, 2021 10:34 AM

Reply
1 reply

May 29, 2021 11:33 AM in response to Annadai

Hello Annadai,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with trying to download or update apps on your iPhone after changing your region. We are happy to help look into this with you.


To clarify, you are attempting to download new apps that you haven't had on your iPhone in the past, or are you attempting to update apps that you've had? Have you tried any troubleshooting steps yet to try to resolve this issue?


Have you tried signing out of the iTunes and App Store and signing back in?


Keep us updated on how it goes.


Best Regards.

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Verification failed

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