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How to unfreeze without Force Quit?

I am working in Photoshop on my Mac laptop, Mac Mojave version, and it has frozen but I don't want to Force Quit and lose everything. Is there a hack to retrieve the work from somewhere or am I screwed?

MacBook Pro 13″, macOS 10.14

Posted on May 28, 2021 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2021 11:45 PM

Hi incarnations,

Welcome to the Apple Community, where some of us do our best to help each other troubleshoot.


Sorry you have such a difficult situation.

Wondering if Photoshop the only app open on that laptop screen,

or can you switch to another active app, and then back to Photoshop to see if it helps?

OR

Being unfamiliar with Mojave ... can you swipe to another active desktop screen,

(or use Mission Control to move to another screen), and then return to see if Photoshop becomes active ?


Else:

Apple support have an article online ... you can choose Mojave as the OS at the top.

Now the first option is to Force Quit, however you may find something else in the suggestions there, that may be helpful.


If an app freezes or quits unexpectedly on Mac:

https://support.apple.com/en-au/guide/mac-help/mchlp2579/10.14/mac/10.14


Regards :)

4 replies
Question marked as Top-ranking reply

Jun 5, 2021 11:45 PM in response to incarnations

Hi incarnations,

Welcome to the Apple Community, where some of us do our best to help each other troubleshoot.


Sorry you have such a difficult situation.

Wondering if Photoshop the only app open on that laptop screen,

or can you switch to another active app, and then back to Photoshop to see if it helps?

OR

Being unfamiliar with Mojave ... can you swipe to another active desktop screen,

(or use Mission Control to move to another screen), and then return to see if Photoshop becomes active ?


Else:

Apple support have an article online ... you can choose Mojave as the OS at the top.

Now the first option is to Force Quit, however you may find something else in the suggestions there, that may be helpful.


If an app freezes or quits unexpectedly on Mac:

https://support.apple.com/en-au/guide/mac-help/mchlp2579/10.14/mac/10.14


Regards :)

How to unfreeze without Force Quit?

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