Siri doesn't respond with my questions on HomePod and always responds with "I found some web result."

Whenever I ask Siri a generic question like "How tall is Mount Everest" it always responds with "I found some web results" on my HomePod mini and iPhone. But when I ask the same question on my iPad, it responds with the answer instead. Any idea how I can fix that on my HomePod so I don't have to open my phone every time to answer a simple question?

HomePod mini

Posted on May 28, 2021 10:03 PM

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5 replies

May 29, 2021 5:29 PM in response to cheerionana

Hey there, cheerionana!


Welcome to Apple Support Communities! If we understand correctly, you have some questions about the way Hey Siri works on your HomePod mini versus your iPhone. We can understand wanting more information about the difference in responses. We will do all we can to help get you pointed in the right direction so you can Use Siri on all your Apple devices.


First, which version of the iOS software do you currently have installed on your iPhone? You can find this in Settings > General > About. What about your HomePod mini, is the software for that up-to-date? If not, here's how to Update HomePod.


Additionally, look over this information about Ask Siri, Dictation & Privacy. That page provides more insight on How 'Hey Siri' works with multiple devices and which Devices that support "Hey Siri".


Kind regards.

Jun 1, 2021 10:36 AM in response to cheerionana

cheerionana,


Thank you for clarifying. We can understand your concerns, considering the same behavior does not follow on the iPad. What about if you ask Siri from the iPhone directly not using the HomePod mini? Does it bring up the same results, or does the problem only happen when connected to the HomePod?


Also, on the iPhone itself, check the following settings. First, go to Settings > Siri & Search, and make sure that both Listen for "Hey Siri" and Allow Siri When Locked are enabled. Next, look over and Change HomePod settings as needed.


We hope this info helps you out.


Cheers!

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Siri doesn't respond with my questions on HomePod and always responds with "I found some web result."

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