two-factor authentication issue

my account with two-factor authentication issue, My Apple ID for company use. But our phone number cancelled last year, so i can't verify. Please advice


[Personal Information Edited by Moderator]

Posted on May 29, 2021 12:42 AM

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Posted on May 29, 2021 8:26 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage    

1 reply
Question marked as Top-ranking reply

May 29, 2021 8:26 AM in response to TeePoon7

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   


You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage    

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two-factor authentication issue

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