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This keeps happening to my text message screen. The swipe bar and messages are different orientations and I can’t rectify it without restarting the phone! It happens randomly. There’s no logic to it! It’s happened since I got my iPhone 12mini about 3 months ago - any ideas???
iPhone 12 mini, iOS 14
Hello jjaney,
Thanks for reaching out to us for support. It’s never fun when the screen orientation is off when you're sending text messages, and we are going to do everything we can to help you. When you have a free moment, can you please tell us when you first encountered this issue and if you have made any changes to the settings on your iPhone? Also, can you please tell us the version of iOS you are currently running on your device?
Find the software version on your iPhone, iPad, or iPod
If you find that you’re running a dated version of iOS, please use the link below to update your device, followed by testing, and let us know if you’re still noticing the same behavior.
Update your iPhone, iPad, or iPod touch
Thanks for using the Apple Support Communities.
Cheers!
jjaney,
Thank you for providing us with those details. Next, please give the steps in the following link a try, and let us know if the original issue persists.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Thanks for using the Apple Support Communities.
Cheers!
jjaney,
Thanks for letting us know. You mentioned that you have een experiencing this issue since you got your new phone last November. When you have a free moment, can you please tell us if you noticed this behavior on your previous device? Also, when you got your new phone, can you tell us if you restored your data from a backup or did you set it up as a new iPhone?
Thanks for using the Apple Support Communities.
Cheers!
I have never seen this happen before on any of my previous iPhones. I set up my new phone from a back up as I always do when I get a new iphone. The text message screen is the only screen this happens on.
regards
Jane
Hi. Thanks for responding, I am running IOS 14.6 and it is up to date, it’s been happening on and off since I got my new phone last November and I have made no changes in my settings
regards
jjaney
Text message screen
