Text message screen

Hello jjaney,

Thanks for reaching out to us for support. It’s never fun when the screen orientation is off when you're sending text messages, and we are going to do everything we can to help you. When you have a free moment, can you please tell us when you first encountered this issue and if you have made any changes to the settings on your iPhone? Also, can you please tell us the version of iOS you are currently running on your device?

Find the software version on your iPhone, iPad, or iPod

If you find that you’re running a dated version of iOS, please use the link below to update your device, followed by testing, and let us know if you’re still noticing the same behavior.

Update your iPhone, iPad, or iPod touch

Thanks for using the Apple Support Communities.

Cheers!

jjaney,

Thank you for providing us with those details. Next, please give the steps in the following link a try, and let us know if the original issue persists.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Thanks for using the Apple Support Communities.

Cheers!

jjaney,

Thanks for letting us know. You mentioned that you have een experiencing this issue since you got your new phone last November. When you have a free moment, can you please tell us if you noticed this behavior on your previous device? Also, when you got your new phone, can you tell us if you restored your data from a backup or did you set it up as a new iPhone?

Thanks for using the Apple Support Communities.

Cheers!