hi, i have my mbp mid 2012 model purchase quite many years back. i am now required to key in firmware password, which i had forgotten. i sent to apple service centre, which informed that in order to get the password reset, i need to have the purchased receipt for ref only than can the password be reset. but unfortunately i have lost the receipt as this is quite many years back. any idea how to get this resolved?
MacBook Pro 13″, macOS 10.15
The policy exists to keep people form being able to take over a MacBook that has been stolen.
Absent documentation that this is your computer, there is nothing that can be done for you.
If you can present ANY evidence that you are the rightful owner, reasonable people may be able to assist you.
Thank you for your email. While I do agree the purpose of this policy and I do appreciate it as such as well as an Apple user in overall, I am now facing an access issue. Any other way Apple could validate - be it a host name, account no, Apple ID, etc etc
I needed help urgently as I do have proposal submission next week. Hope Apple or any one here could help me
Set a firmware password on your Mac - Apple Support Scroll down to If You forgot Firmware Password section.
It would defeat the purpose of a firmware password if you could just ask Apple to bypass it without proof of ownership.
how to reset the mbp firmware password?
