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Firmware password

I have a Macbook Pro 2018, 15" that recently bought cash from the previous owner and I want to factory reset it. Unfortunately I found it has a firmware password. What do I do?

MacBook

Posted on Jan 31, 2020 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2020 6:51 AM

Get the previous owner to tell you the password.

Or, from: How to set a firmware password on your Mac - Apple Support

" If you forgot your firmware password. If you can't remember your firmware password or passcode, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase."


The previous owner needs to do this:

What to do before you sell, give away, or trade in your Mac - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 31, 2020 6:51 AM in response to Stephi_leone1

Get the previous owner to tell you the password.

Or, from: How to set a firmware password on your Mac - Apple Support

" If you forgot your firmware password. If you can't remember your firmware password or passcode, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase."


The previous owner needs to do this:

What to do before you sell, give away, or trade in your Mac - Apple Support

Firmware password

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