macbook air touchpad wont work

macbook air touchpad wont work


Posted on May 29, 2021 11:32 AM

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Question marked as Top-ranking reply

Posted on May 30, 2021 12:46 PM

Hi sorose03,


It sounds like the trackpad on your MacBook Air isn't working. We're glad you've joined us in Apple Support Communities. Let's see if this helps.


Follow the steps in If the pointer doesn’t move when using the trackpad with Mac. This link has the most frequent solutions to troubleshooting when your trackpad isn't working


If the issue remains after following those steps, let us know what happened when you followed the advice from the above link and if you saw the low battery alert once you connected your Mac to power.


We hope that helps with your question and take care!

1 reply
Question marked as Top-ranking reply

May 30, 2021 12:46 PM in response to sorose03

Hi sorose03,


It sounds like the trackpad on your MacBook Air isn't working. We're glad you've joined us in Apple Support Communities. Let's see if this helps.


Follow the steps in If the pointer doesn’t move when using the trackpad with Mac. This link has the most frequent solutions to troubleshooting when your trackpad isn't working


If the issue remains after following those steps, let us know what happened when you followed the advice from the above link and if you saw the low battery alert once you connected your Mac to power.


We hope that helps with your question and take care!

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macbook air touchpad wont work

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