Magic Trackpad haptic feedback not working after Ventura update on Macbook Pro

Hi, I have got the same issue on my MacBook Air 2018 Retina when haptic feedback stopped working after Ventura update. Apple Support refuse to believe there is some bug in update however I found a video on Youtube when a guy suggested to heat up touchpad and let it cool down.

I just bought a heat gun, set on a maximum heat option, turned off Mac, started heating up touchpad for about 2 min - 2cm above continuously moving it and never let it stay on the same place.

After I turned on Mac it didn't work, then I let it cool down and its start working again. I don't know how this helped but it works.

But remember you take risk and responsibility on yourself doing this. Try to put Mac at least on a tiles, not carpet, wood or other flammable surfaces.

Same issue, over two separate computers, and two separate devices.

My wife has an M1 Air, And I have a 2019 16inch.

Anyway we both have track pads, and one started with this issue. Now both have the issue. When you plug it in, or restart it, the haptic feedback works for a few minutes then... 10 - 20 minutes maybe hour later... it stops working and the haptic goes away (very disorienting). At this point we have dumped the Magic Trackpad for all things which it is not essential for and only use it when we need gestures.

In the meantime ... until apple fixes this issue, or releases Magic 3 we have switched to Logitech Trackball.

Really though, I tried everything Followed all the guides, deleted the plist files, upgraded... we have delt with this for a year now. My guess is that some component in the mouse wears out or (more scary) it is some type of virus.

For a long time it was only her trackpad affected, but now it is both. We keep everything up to date but the only thing that gets it working properly is power-cycling. Then randomly it stops working again.

Ditto exactly to this! I'm fed up with following instructions on 'how to fix it', when none of them work. I have resorted to enabling 'tap' as I can't get on with clicking with no haptic feedback.

Come on Apple!! This is far to widespread to be random and trivial!!

I tried everything, and nothing helped except this comment. I used a hairdryer for a few minutes, and the haptic feedback started to work again

WTF, I had the same issue, I tried to clean the gap with thin A4 paper, reset nvram smc etc.

Nothing worked and I was so ready to reinstall the OS for the final try, had no hope with the heating method but tried it anyway with a hair dryer (the touch feels like 80-90 degrees, and not to blow it toward the screen in case it kills retina).

Then it worked, what the actual F I can't believe this, this is hilarious TBH.

Same problem with my Macbook. I raised the issue with Apple support, and they concluded that it is an issue with the hardware and already needs repair. I really can't accept that its a hardware problem since it all started malfunctioning after the upgrade only. I notice that it is also random, sometimes working, sometimes not.

Then I recently noticed that the vibration haptics always start to malfunction once sleep mode, or turning off display, or inactive, i dont know which one, but haptics starts malfunctioning always after i don't shutdown and leaving it inactive until displays off or sleeping mode.

Resetting didnt help, both NVRAM and SMC. I don't have bluetooth accessories, so nothing has to be removed.

Then I found what works for me - I will have to drain the battery. Then after charging and starting, it will start to work again. This always works 100% of the time - at least for me.

Hi Shinji722,

Thanks for posting in Apple Support Communities.

We understand that your Magic Trackpad is not working for haptic feedback. To address this. Go to System Settings (System Preferences) > Bluetooth and right click on your Trackpad to remove it or choose the "x" next to the name and pair it again.

This creates a new pairing record.

When you connect your keyboard, mouse, or trackpad to your Mac, it automatically connects with the Mac using Bluetooth.

*Connect one end of a Lightning to USB Cable to your Magic Keyboard, Magic Mouse 2, or Magic Trackpad 2 and the other end to the USB port on your Mac. Depending on your Mac, you may need an adapter, which is available from an Apple Store or on apple.com.

You can use your Magic Keyboard or Magic Trackpad 2 while it’s connected to your Mac. You can’t use your Magic Mouse 2 while it’s connected.

When you use Bluetooth to connect your keyboard, mouse, or trackpad with your Mac, you receive a notification that you can disconnect the cable and use your device wirelessly.

You can find these steps in Connect an Apple wireless accessory with Mac.

Regards.

I have a macbook pro 2020 and the haptic feedback stopped working. It was running Ventura but I don't think it stopped working at the same time as the update.

I have been living in a climate around 30 C so I thought I would try the opposite of your trick. I put the mac in the refrigerator for about 45 minutes. When I took it out, after a few moments the haptic feedback worked again! Then it briefly stopped working for a minute before returning (for good?).

It's possible that this could have seriously backfired. Heavy condensation formed on the outside of the laptop. I let it warm-up/dry-off while placing it on the table, fully opened with keys & screen facing down so that if condensation formed inside, it would not drip on the motherboard. Not sure if this helped but, in any case, it's still working at the end of the day.

This doesn't work, Jeff. There is a problem, looking forward to Apple finding a solution. My trackpad 2 has no feedback and I'm tired of looking for answers like I did with a PC. I expect more for the premium price.

Obviously, I will forgo and future "Upgrades", so they don't break what was working.

Spent some time on the phone with apple support but was eventually referred for hardware repair :(

Trackpad doesn't click when connected to either mac we have in the house. Old mac is still running monteray and no luck there.

Tried re-pairing, off and on etc.

Has anyone downgraded MacOS to see if it helps? Apple support wanted me to restore from backup to see if it fixed it but I didn't want to bug around with that on the slim chance it fixes haptics.

Mine's been like this for the last couple of versions of MacOS so not sure it would make any difference. There's probably little choice but to try as Support will not want to engage further until you've tested with a downgrade.

Same probleme here with my Trackpad 2 on 2014 5K 27" iMac under BigSur 11.7.6...

No more haptic feedback since *today*. All I can do is activate the "touch for click" option. Now I can click, but drag and drop is not operating. My trackpad is otherwise in very good apparent condition, was always kept safe on the desk, never fell...

As a matter of fact the issue showed right after few days of warm weather. I tried the refrigerator fix, but did not work :(

MacOS Monterey 12.6.7 (21G651) here, same problem.

A few weeks ago, this happened, and I tried most of the remedies listed here: unpairing and re-pairing, pairing to a different Mac and then back to the one where I want it, somewhere in there a reboot probably happened. Got it to work again.

This week, nothing helps, even overnight in the freezer.

I could live without "haptic feedback" from the device, but I need a way to mouse-down-hold to drag things around for the device to be useful rather than annoying.

I’m having the same issue with the same MBP (2017 15”), but for me it started following a more recent Ventura update – to version 13.5 (22G74).

I’ve tried all the fixes in this thread that do not involve changing the temperature of my laptop or the trackpad (I don’t have a hair dryer, among other reasons).  

Strangely, I'm having the same issue when using the Magic Trackpad with my iPad as well – i.e., it works but no haptic feedback. This was not the case prior to the above-referenced Ventura update for my MBP.

Is there an actual fix for this that doesn’t involve a hairdryer, a freezer, or a "heat gun"?  Please??  Thank you!

I have same issue with non-working haptic feedback stopped in Magic Trackpad 2.

I have tried many suggestions from this forum (reset PRAM, reconnect, forget Bluetooth, reboot, etc) but none of them worked.

Except refrigerator. I put Trackpad over night to refrigerator. Then I switched it on and haptic feedback worked! However it worked only for a minute, and then stopped working again.

Apparently this issue has nothing to do with the OS but Trackpad itself. Something may be wrong by design already.

I also encounter low battery capacity in the trackpad too. I wonder whether this issue has something to do with the battery, too. Eg. battery blows up, and pushed to the haptic feedback motor so much that it is not capable to work. This is just an idea what could be a root issue.

Has anybody tried to replace a battery and see whether haptic feedback started to work normally?