Magic Trackpad haptic feedback not working after Ventura update on Macbook Pro

Same problem with my Macbook. I raised the issue with Apple support, and they concluded that it is an issue with the hardware and already needs repair. I really can't accept that its a hardware problem since it all started malfunctioning after the upgrade only. I notice that it is also random, sometimes working, sometimes not.

Then I recently noticed that the vibration haptics always start to malfunction once sleep mode, or turning off display, or inactive, i dont know which one, but haptics starts malfunctioning always after i don't shutdown and leaving it inactive until displays off or sleeping mode.

Resetting didnt help, both NVRAM and SMC. I don't have bluetooth accessories, so nothing has to be removed.

Then I found what works for me - I will have to drain the battery. Then after charging and starting, it will start to work again. This always works 100% of the time - at least for me.

I have the same issue with my 2017 Macbook Pro 13" (A1708).

I bought a used trackpad on eBay and replaced it myself. The haptic feedback is working now.

This is the parts that I used: https://www.ebay.com/itm/134897135074. But check the model number to ensure the parts are compatible with your MacBook Pro.

Previously I tried resetting NVRAM, etc, but none worked for me.

WTF, I had the same issue, I tried to clean the gap with thin A4 paper, reset nvram smc etc.

Nothing worked and I was so ready to reinstall the OS for the final try, had no hope with the heating method but tried it anyway with a hair dryer (the touch feels like 80-90 degrees, and not to blow it toward the screen in case it kills retina).

Then it worked, what the actual F I can't believe this, this is hilarious TBH.

I tried everything, and nothing helped except this comment. I used a hairdryer for a few minutes, and the haptic feedback started to work again

Issue seems to be resolved once I upgraded the iMac to Ventura 13.3.1

Hi Shinji722,

Thanks for posting in Apple Support Communities.

We understand that your Magic Trackpad is not working for haptic feedback. To address this. Go to System Settings (System Preferences) > Bluetooth and right click on your Trackpad to remove it or choose the "x" next to the name and pair it again.

This creates a new pairing record.

When you connect your keyboard, mouse, or trackpad to your Mac, it automatically connects with the Mac using Bluetooth.

*Connect one end of a Lightning to USB Cable to your Magic Keyboard, Magic Mouse 2, or Magic Trackpad 2 and the other end to the USB port on your Mac. Depending on your Mac, you may need an adapter, which is available from an Apple Store or on apple.com.

You can use your Magic Keyboard or Magic Trackpad 2 while it’s connected to your Mac. You can’t use your Magic Mouse 2 while it’s connected.

When you use Bluetooth to connect your keyboard, mouse, or trackpad with your Mac, you receive a notification that you can disconnect the cable and use your device wirelessly.

You can find these steps in Connect an Apple wireless accessory with Mac.

Regards.

Hi, I have got the same issue on my MacBook Air 2018 Retina when haptic feedback stopped working after Ventura update. Apple Support refuse to believe there is some bug in update however I found a video on Youtube when a guy suggested to heat up touchpad and let it cool down.

I just bought a heat gun, set on a maximum heat option, turned off Mac, started heating up touchpad for about 2 min - 2cm above continuously moving it and never let it stay on the same place.

After I turned on Mac it didn't work, then I let it cool down and its start working again. I don't know how this helped but it works.

But remember you take risk and responsibility on yourself doing this. Try to put Mac at least on a tiles, not carpet, wood or other flammable surfaces.

Spent some time on the phone with apple support but was eventually referred for hardware repair :(

Trackpad doesn't click when connected to either mac we have in the house. Old mac is still running monteray and no luck there.

Tried re-pairing, off and on etc.

Has anyone downgraded MacOS to see if it helps? Apple support wanted me to restore from backup to see if it fixed it but I didn't want to bug around with that on the slim chance it fixes haptics.

THE TRACK PAD STOPPED GIVING HAPTIC FEEDBACK - HERE IS THE SOLUTION THAT WORKED FOR ME

first I tried the heating method using a hair dryer, heated the trackpad for a few minutes (2 mins) and let it cool down didn't show any signs of progress

afterwards, I used a currency note and slipped it carefully under the trackpad and cleaned the trackpad underneath all around it. Also using the currency note slightly lift the trackpad using the note (applying very light pressure)

and viola it started working - try this out with caution. your welcome.

Same issue, over two separate computers, and two separate devices.

My wife has an M1 Air, And I have a 2019 16inch.

Anyway we both have track pads, and one started with this issue. Now both have the issue. When you plug it in, or restart it, the haptic feedback works for a few minutes then... 10 - 20 minutes maybe hour later... it stops working and the haptic goes away (very disorienting). At this point we have dumped the Magic Trackpad for all things which it is not essential for and only use it when we need gestures.

In the meantime ... until apple fixes this issue, or releases Magic 3 we have switched to Logitech Trackball.

Really though, I tried everything Followed all the guides, deleted the plist files, upgraded... we have delt with this for a year now. My guess is that some component in the mouse wears out or (more scary) it is some type of virus.

For a long time it was only her trackpad affected, but now it is both. We keep everything up to date but the only thing that gets it working properly is power-cycling. Then randomly it stops working again.

My laptop: Macbook Pro 15-inch, 2017

macOS: 13.6 (22G120)

My haptic feedback of my trackpad (not the magic trackpad) was suddenly not working on my macbook pro... The macbook was therefore useless.

What worked for me: I run apple diagnostics which did the trick. After the diagnostics menu appeared the trackpad was again working as it should.

For my macbook it was just a kind of software glitch.

The haptic feedback on my Magic Trackpad came back after shaking the device for a while.

I have same issue with non-working haptic feedback stopped in Magic Trackpad 2.

I have tried many suggestions from this forum (reset PRAM, reconnect, forget Bluetooth, reboot, etc) but none of them worked.

Except refrigerator. I put Trackpad over night to refrigerator. Then I switched it on and haptic feedback worked! However it worked only for a minute, and then stopped working again.

Apparently this issue has nothing to do with the OS but Trackpad itself. Something may be wrong by design already.

I also encounter low battery capacity in the trackpad too. I wonder whether this issue has something to do with the battery, too. Eg. battery blows up, and pushed to the haptic feedback motor so much that it is not capable to work. This is just an idea what could be a root issue.

Has anybody tried to replace a battery and see whether haptic feedback started to work normally?

Finally it worked again! I heated it with a hairdryer for 3 minutes (keep moving the hairdryer) and then immediately put it into the fridge for 10 minutes.

Ditto exactly to this! I'm fed up with following instructions on 'how to fix it', when none of them work. I have resorted to enabling 'tap' as I can't get on with clicking with no haptic feedback.

Come on Apple!! This is far to widespread to be random and trivial!!