Magic Trackpad haptic feedback not working after Ventura update on Macbook Pro

My laptop: Macbook Pro 15-inch, 2017

macOS: 13.0.1 (22A400)


I updated to the mac os Ventura recently, but the haptic feedback on my Magic Trackpad stopped working. All the clicks are working fine, just the vibration is missing, any help please? (the built-in trackpad on my laptop is working fine)


I've tried to turn off the Magic Trackpad for few hours, and turn it back on. The haptic feedback worked for few seconds, but soon stopped.


Disconnecting the trackpad or restarting the laptop won't help as well.

Posted on Nov 27, 2022 6:43 PM

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Posted on Oct 30, 2023 8:46 AM

Same problem with my Macbook. I raised the issue with Apple support, and they concluded that it is an issue with the hardware and already needs repair. I really can't accept that its a hardware problem since it all started malfunctioning after the upgrade only. I notice that it is also random, sometimes working, sometimes not.


Then I recently noticed that the vibration haptics always start to malfunction once sleep mode, or turning off display, or inactive, i dont know which one, but haptics starts malfunctioning always after i don't shutdown and leaving it inactive until displays off or sleeping mode.


Resetting didnt help, both NVRAM and SMC. I don't have bluetooth accessories, so nothing has to be removed.


Then I found what works for me - I will have to drain the battery. Then after charging and starting, it will start to work again. This always works 100% of the time - at least for me.



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33 replies

Mar 13, 2023 10:40 AM in response to YuriiChaikovskyi

I have a macbook pro 2020 and the haptic feedback stopped working. It was running Ventura but I don't think it stopped working at the same time as the update.


I have been living in a climate around 30 C so I thought I would try the opposite of your trick. I put the mac in the refrigerator for about 45 minutes. When I took it out, after a few moments the haptic feedback worked again! Then it briefly stopped working for a minute before returning (for good?).


It's possible that this could have seriously backfired. Heavy condensation formed on the outside of the laptop. I let it warm-up/dry-off while placing it on the table, fully opened with keys & screen facing down so that if condensation formed inside, it would not drip on the motherboard. Not sure if this helped but, in any case, it's still working at the end of the day.

Jul 11, 2023 10:38 AM in response to Shinji722

MacOS Monterey 12.6.7 (21G651) here, same problem.

A few weeks ago, this happened, and I tried most of the remedies listed here: unpairing and re-pairing, pairing to a different Mac and then back to the one where I want it, somewhere in there a reboot probably happened. Got it to work again.

This week, nothing helps, even overnight in the freezer.

I could live without "haptic feedback" from the device, but I need a way to mouse-down-hold to drag things around for the device to be useful rather than annoying.

Oct 23, 2023 5:57 PM in response to Shinji722

FXED for me.


MacBook Air (Intel 2020) Inbuilt Trackpad stopped working after upgrading to Sonoma 14.0.


Actions:

Didn't work: Ran diagonstic

Didn't work: SMC Reset, and Reebot

Didn't work: Using Paper edge to clean trackpad gaping

Worked: Heating trackpad using Hair dryer and simultaneously cleaning trackpad gap using Paper edge (while doing this, keep the device turned off and let it cool down before restarting)


Jun 27, 2023 1:50 PM in response to ultravires19

Same probleme here with my Trackpad 2 on 2014 5K 27" iMac under BigSur 11.7.6...


No more haptic feedback since *today*. All I can do is activate the "touch for click" option. Now I can click, but drag and drop is not operating. My trackpad is otherwise in very good apparent condition, was always kept safe on the desk, never fell...


As a matter of fact the issue showed right after few days of warm weather. I tried the refrigerator fix, but did not work :(

Aug 15, 2023 6:16 PM in response to Shinji722

I’m having the same issue with the same MBP (2017 15”), but for me it started following a more recent Ventura update – to version 13.5 (22G74).


I’ve tried all the fixes in this thread that do not involve changing the temperature of my laptop or the trackpad (I don’t have a hair dryer, among other reasons).  


Strangely, I'm having the same issue when using the Magic Trackpad with my iPad as well – i.e., it works but no haptic feedback. This was not the case prior to the above-referenced Ventura update for my MBP.


Is there an actual fix for this that doesn’t involve a hairdryer, a freezer, or a "heat gun"?  Please??  Thank you!

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Magic Trackpad haptic feedback not working after Ventura update on Macbook Pro

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