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User profile for user: Mrs-Munchkin
Mrs-Munchkin Author
User level: Level 1
4 points

Sound and mic not working

My iPhone 7 mic and sound doesn’t work during calls, works fine with Bluetooth and during video playback.

iPhone 7, iOS 14

Posted on May 29, 2021 11:42 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

Posted on May 30, 2021 12:19 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,940 points

May 30, 2021 12:19 AM in response to Mrs-Munchkin

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Reply

Sound and mic not working

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