Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 touch screen is not responding

My iPhone 11 touch screen is not responding. I can’t even turn it off using emergency startup.

iPhone 12 mini, iOS 14

Posted on May 30, 2021 6:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 6:35 AM

Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screenprotectors.


If the screen isn't working on your iPhone or iPad - Apple ...

2 replies
Question marked as Top-ranking reply

May 30, 2021 6:35 AM in response to Janet Schultz

Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screenprotectors.


If the screen isn't working on your iPhone or iPad - Apple ...

iPhone 11 touch screen is not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.