You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 touch screen is not responding

My iPhone 11 touch screen is not responding. I can’t even turn it off using emergency startup.

iPhone 12 mini, iOS 14

Posted on May 30, 2021 6:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 6:35 AM

Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screenprotectors.


If the screen isn't working on your iPhone or iPad - Apple ...

2 replies
Question marked as Top-ranking reply

May 30, 2021 6:35 AM in response to Janet Schultz

Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screenprotectors.


If the screen isn't working on your iPhone or iPad - Apple ...

iPhone 11 touch screen is not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.