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Ipad air 4 battery issue

I bought ipad air 4 few months back today I saw iPads battery is totally dead as usual I put it on a charger after sometime I saw charger was connected perfectly but ipad was turned off. When I pressed power button this image shown now charger is not working I connected ipad with windows it turned on for few minutes and charged to 5% after that no charger worked not even windows now 5% is also dead

please help me

i am from lahore, pakistan

Posted on May 31, 2021 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2021 12:05 PM

Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair, Battery & Charging, Device Performance & Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

1 reply
Question marked as Top-ranking reply

May 31, 2021 12:05 PM in response to Saad2330

Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair, Battery & Charging, Device Performance & Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

Ipad air 4 battery issue

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