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pavlina240 Author

Level 1

4 points

Reset password on device

Locked device and need to reset password

iPhone 6s, iOS 13

Posted on May 31, 2021 10:47 AM

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Top-ranking reply

Level 10

211,352 points

Posted on May 31, 2021 10:49 AM

If you mean your phone displays Disabled see this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

If problem is Activation Lock you will need the Apple ID and password used to enable Find My on the phone.

If you just forgot your Apple ID password see→If you have forgotten your Apple ID password – Apple Support

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1 reply

Top-ranking reply

Level 10

211,352 points

May 31, 2021 10:49 AM in response to pavlina240

If you mean your phone displays Disabled see this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

If problem is Activation Lock you will need the Apple ID and password used to enable Find My on the phone.

If you just forgot your Apple ID password see→If you have forgotten your Apple ID password – Apple Support

Reply

Reset password on device

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