How do you back up your iPad if you don’t know the Apple ID and password
how do we get poor pepole to not be poor
iPad, iPadOS 13
Question marked as
If the iPad is locked, you have forgotten the iPad Passcode - or the iPad is disabled - it is too late to attempt to backup any locally stored data. Whilst the iPad is locked, all locally stored data is encrypted and inaccessible.
iOS/iPadOS uses a fully encrypted filesystem - the encryption keys being secure stored in the iPad Secure Enclave (the iPad security chip). The iPad Passcode is the key to the Secure Enclave; when correctly entered, the passcode unlocks the encryption keys - allowing the Operating System to decrypt the locally stored data.
Is the iPad disabled, or Activation Locked?
If disabled, locally stored data has already been irretrievably lost. Unless you have a pre-existing backup of your data, from which you can restore data to the iPad, you data is forever gone.
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Disabled
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
AppleID
You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
