You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone screen

Asking for help on my mom’s iphone 10 the touchscreen is not working. Unable to restart phone due to not being able to slide power off. When I hold down the lock button and power button it tries to trigger the SOS feature. Please help

Posted on May 31, 2021 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2021 3:55 PM

See this link and determine if your moms phone qualifies --> iPhone X Display Module Replacement Program for Touch Issues - Apple Support

1 reply

iphone screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.