You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Santana1432
Santana1432 Author
User level: Level 1
8 points

My screen is frozen at the slide to power off screen. How do I reboot it from this point

My screen is frozen at slide to power off screen. How do I reboot it from this point. Battery is charged

iPhone XS

Posted on May 31, 2021 5:33 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,708 points

Posted on May 31, 2021 5:41 PM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds)


The operative word here is QUICKLY


View in context

Similar questions

4 replies

My screen is frozen at the slide to power off screen. How do I reboot it from this point

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up