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Hey I have an unrecognized charge please help me

I have an unrecognized charge. It charged me 3,000,000 VND which approximates 140 USD on April 21 2021. I have reviewed my purchase history and subscriptions. None of them were being charged.

Posted on Jun 1, 2021 12:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2021 4:47 AM

Nhitrann,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 1, 2021 4:47 AM in response to nhitrann

Nhitrann,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

Hey I have an unrecognized charge please help me

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