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Apple ID sign in issues

i have 2 admin accounts on my MacBook Pro. 1 account signs n with no issue but the other keeps on refusing to sign in. My iPhones are also signed in w/o any problem. Anyone having a tip? Thanks.

MacBook Pro 13″, macOS 11.1

Posted on Jun 1, 2021 6:59 AM

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Posted on Jun 7, 2021 6:52 AM

Hi there,


Finally found the solution to my own issue on the web:

https://www.digitaltrends.com/computing/fix-update-apple-id-settings-bug-macos-catailna/


Step 4: Open a Finder window and click Go > Go to Folder. In the window that appears, type “~/Library/Keychains” and click Go.

Step 5: In this folder, you’ll see a folder with a long string of random numbers and letters, plus a number of loose files. Move the folder with the random name to your desktop, but keep everything else in place.


1 advice: backup your stuff before you try ^_^.


4 replies
Question marked as Best reply

Jun 7, 2021 6:52 AM in response to FeiFei123

Hi there,


Finally found the solution to my own issue on the web:

https://www.digitaltrends.com/computing/fix-update-apple-id-settings-bug-macos-catailna/


Step 4: Open a Finder window and click Go > Go to Folder. In the window that appears, type “~/Library/Keychains” and click Go.

Step 5: In this folder, you’ll see a folder with a long string of random numbers and letters, plus a number of loose files. Move the folder with the random name to your desktop, but keep everything else in place.


1 advice: backup your stuff before you try ^_^.


Jun 1, 2021 10:55 AM in response to FeiFei123

Are you running any anti - virus programs? Using a VPN?


If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. 


Safe Mode - About.    


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


https://etrecheck.com

Jun 3, 2021 6:35 AM in response to Eric Root

Hi Eric

Thanks for the tips. I used an anti-virus that i removed and no VPN. Removing the anti-virus didn't help.

I updated BigSur to 11.4 yesterday but didn't help either.

I used share authentication as log in option with my other account and at least i got back the App store that was not loading and crashing continuously.

I'll see how that goes for awhile.

Thanks and have a great day!

Apple ID sign in issues

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