RE: Messenger - audio icon missing

The audio icon no longer appears on my screen when preparing to send a text/audio msg. How do I get it back. I’ve already spent over 30 min searching settings & everything looks as if the audio icon SHOULD be usable, but it isn’t.

iPhone 7 Plus, iOS 14

Posted on Jun 1, 2021 8:08 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2021 8:29 AM

Hello Carol-me,


Thanks for using Apple Support Communities. If we understand correctly, you’re having trouble with dictation within Facebook Messenger. We’re happy to help.


If you haven’t already, restart your iPhone and make sure you’re running the latest iOS version: Update your iPhone, iPad, or iPod touch


If that doesn’t resolve the issue, make sure your privacy settings are correct for microphone access: About privacy and Location Services in iOS and iPadOS


If this issue only happens in Messenger, try the steps outlined in this article for unexpected behavior with apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Should the issue persist, you will want to reach out to Facebook for further assistance troubleshooting their app: How to contact an app developer


We hope that helps.


Take care!

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 8:29 AM in response to Carol-me

Hello Carol-me,


Thanks for using Apple Support Communities. If we understand correctly, you’re having trouble with dictation within Facebook Messenger. We’re happy to help.


If you haven’t already, restart your iPhone and make sure you’re running the latest iOS version: Update your iPhone, iPad, or iPod touch


If that doesn’t resolve the issue, make sure your privacy settings are correct for microphone access: About privacy and Location Services in iOS and iPadOS


If this issue only happens in Messenger, try the steps outlined in this article for unexpected behavior with apps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Should the issue persist, you will want to reach out to Facebook for further assistance troubleshooting their app: How to contact an app developer


We hope that helps.


Take care!

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RE: Messenger - audio icon missing

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