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magic keyboard typing 2 adjacent letters at same time

magic keyboard typing 2 adjacent letters at same time

Posted on Jun 1, 2021 12:33 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2021 2:05 PM

First use the keyboard on a other Mac to see if it's a hardware/keyboard issue. Or use another keyboard with your Mac.


If not a hardware issue Reset NVRAM or PRAM on your Mac - Apple Support a couple of times in succession.


If that doesn't help boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to nearly twice as long as a normal boot as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


7 replies
Question marked as Top-ranking reply

Jun 1, 2021 2:05 PM in response to andimac

First use the keyboard on a other Mac to see if it's a hardware/keyboard issue. Or use another keyboard with your Mac.


If not a hardware issue Reset NVRAM or PRAM on your Mac - Apple Support a couple of times in succession.


If that doesn't help boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to nearly twice as long as a normal boot as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Jun 3, 2021 8:31 AM in response to andimac

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are

inexpensive!


        

  • Connect the USB keyboard and mouse to the computer.
  • Open System Preferences – Bluetooth
  • Un-pair the wireless keyboard and mouse.
  • Turn off Bluetooth
  • Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  • Restart the computer normally.
  • Open System Preferences – Bluetooth
  • Turn on Bluetooth
  • Re-Pair the wireless keyboard and mouse.
  • Unplug the USB keyboard and mouse and begin testing the wireless devices again.


If you decide you want to get another keyboard, I would recommend using www.macsales.com, they specialize in Macs and everything they sell just works!

magic keyboard typing 2 adjacent letters at same time

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