I phone 12 is frozen in the SOS screen. Can not shut off or cancel. What to do?

iPhone 12 frozen in SOS mode(screen) Can not shut off or cancel. What to do?

iPhone 12 Pro Max, iOS 14

Posted on Jun 1, 2021 1:14 PM

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Level 8

39,549 points

Jun 1, 2021 1:21 PM in response to GrandFunk2525

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that does not help your phone might need service:

Contact Apple for support and service - Apple Support

Good luck!

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I phone 12 is frozen in the SOS screen. Can not shut off or cancel. What to do?

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