Camera black screen, restore hasn't fixed

My camera has decided to stop working. Works in selfie mode fine. Also works if I take a photo in snapchat, facebook messenger or instagram etc.


I've tried to restart and reset all settings. I've turned off voice over and any other suggestions I've found on the internet. I've wiped the phone back to factory settings and restored from backup.


Any suggestions? Please help...

(iPhone 7 plus with iOS 14.6)

iPhone 7 Plus

Posted on Jun 1, 2021 9:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2021 11:12 PM

Arrange repair

You should arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

5 replies
Question marked as Top-ranking reply

Jun 1, 2021 11:12 PM in response to philippa141

Arrange repair

You should arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article, depending on your warranty or AppleCare+ status.

 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

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Camera black screen, restore hasn't fixed

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