You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

back glass cracked

How much to repair cracked back glass on iPhone 12 Pro? How to get a special price?

iPhone 12 Pro

Posted on Jun 2, 2021 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2021 12:04 PM

My understanding is the back glass is fused to the case and cannot be replaced separately. The entire phone has to be replaced.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 12:04 PM in response to talhah80

My understanding is the back glass is fused to the case and cannot be replaced separately. The entire phone has to be replaced.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."

back glass cracked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.