when i request a refund it says pending purchase how do i fix that

My little bro bought 50$ worth of robux and went 20$ over and when I try to fund it. It says pending transaction. How do I fix this?

iPhone XR, iOS 14

Posted on Jun 2, 2021 10:09 AM

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Question marked as Top-ranking reply

Posted on Jun 2, 2021 10:16 AM

The purchase has to complete before you can ask for e refund.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

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3 replies
Question marked as Top-ranking reply

Jun 2, 2021 10:16 AM in response to Adam_Thao

The purchase has to complete before you can ask for e refund.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

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when i request a refund it says pending purchase how do i fix that

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