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Lpettway8 Author

Level 1

4 points

My Face ID is not working iPad Pro 11 2020

Face ID is not working have went through reset, restart, and all the advice on YouTube still not working.

Posted on Jun 2, 2021 10:50 AM

Top-ranking reply

KaeBFly

Level 6

8,125 points

Posted on Jun 2, 2021 11:01 AM

If you are still under the one year warranty or have AppleCare+ definitely contact Apple directly or go to an authorized repair facility to have it checked out. Of course you can still do this if you aren’t covered but it may be at a cost.

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My Face ID is not working iPad Pro 11 2020

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