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I don’t know what to do when I’m trying too update my payment method it keeps declining I can’t access any of my app I can’t even make calls

iPhone 6s

Posted on Jun 2, 2021 1:25 PM

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Question marked as Top-ranking reply

Posted on Jun 2, 2021 1:44 PM

An Apple Community Specialist in this topic about a payment method being declined in ApplePay: https://discussions.apple.com/thread/252666303 recommends reading this support article: If your payment method is declined in the App Store or iTunes Store - https://support.apple.com/HT203005 However, this article mostly suggests is if a payment method does not work, try a different one. Realize that Apple is likely just checking with your financial institution if the payment method is valid and getting a reply that something is inconsistent with their records. Check with your financial institution about the status of your card. Also check your payment information you are entering exactly matches what you get on bills from your card holder.

1 reply
Question marked as Top-ranking reply

Jun 2, 2021 1:44 PM in response to thuthukile209

An Apple Community Specialist in this topic about a payment method being declined in ApplePay: https://discussions.apple.com/thread/252666303 recommends reading this support article: If your payment method is declined in the App Store or iTunes Store - https://support.apple.com/HT203005 However, this article mostly suggests is if a payment method does not work, try a different one. Realize that Apple is likely just checking with your financial institution if the payment method is valid and getting a reply that something is inconsistent with their records. Check with your financial institution about the status of your card. Also check your payment information you are entering exactly matches what you get on bills from your card holder.

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