My iPhone 7 stopped getting my new emails. After it says "checking for mail" it then says "Account Error:AOL. Details" When I touch Details, a window appears titled CANNOT GET MAIL,

My iPhone 7 stopped displaying new emails. After it says "checking for mail" at the bottom, the message comes up that says "Account Error: AOL. Details"

Touching Details brings up a window that says CANNOT GET MAIL No Password provided for AOL.

Please go to Mail Account Settings and enter a password.

I followed the instructions and put the correct password into the mail account setting. Nothing helps.

Am I supposed to use the password for AOL or an Apple related password?

iPhone 7, iOS 14

Posted on Jun 2, 2021 3:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2021 3:59 PM

peytonfromparker wrote:

My iPhone 7 stopped displaying new emails. After it says "checking for mail" at the bottom, the message comes up that says "Account Error: AOL. Details"
Touching Details brings up a window that says CANNOT GET MAIL No Password provided for AOL.
Please go to Mail Account Settings and enter a password.
I followed the instructions and put the correct password into the mail account setting. Nothing helps.
Am I supposed to use the password for AOL or an Apple related password?

Nothing to do with Apple, AOL now requires an app specific password to use their account.

contact AOL or look at their support site for more info.


3 replies
Question marked as Top-ranking reply

Jun 2, 2021 3:59 PM in response to peytonfromparker

peytonfromparker wrote:

My iPhone 7 stopped displaying new emails. After it says "checking for mail" at the bottom, the message comes up that says "Account Error: AOL. Details"
Touching Details brings up a window that says CANNOT GET MAIL No Password provided for AOL.
Please go to Mail Account Settings and enter a password.
I followed the instructions and put the correct password into the mail account setting. Nothing helps.
Am I supposed to use the password for AOL or an Apple related password?

Nothing to do with Apple, AOL now requires an app specific password to use their account.

contact AOL or look at their support site for more info.


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My iPhone 7 stopped getting my new emails. After it says "checking for mail" it then says "Account Error:AOL. Details" When I touch Details, a window appears titled CANNOT GET MAIL,

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