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MacBook Pro freezes after opening any app

I have just updated to Mac oS Big Sur 11.4 I have a 2019 MacBook pro. The mac starts up ok but when i open any application is completely freezes and becomes non responsive. I then have to manually turn it off and try again. At the moment I cannot use my Mac could do with some help?




[Re-Titled by Moderator]

Posted on Jun 3, 2021 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 12:02 PM

Go step by step and test.


1. Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


    Quote:

    Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

    and other features.


2. Startup in Safe mode. https://support.apple.com/en-gb/HT201262

    To leave Safe Mode, choose “Restart” at the bottom.


    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


3. Contact Apple.

    If steps posted above do not help,

    Click inside the box to choose an option.

    Please contact Apple Support.

1 reply
Question marked as Top-ranking reply

Jun 3, 2021 12:02 PM in response to cloughster

Go step by step and test.


1. Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


    Quote:

    Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans,

    and other features.


2. Startup in Safe mode. https://support.apple.com/en-gb/HT201262

    To leave Safe Mode, choose “Restart” at the bottom.


    Quote:

     Safe mode prevents your Mac from loading certain software when it starts up, including login items, 

     system extensions not required by macOS,

     and fonts not installed by macOS. It  also does a basic check of your startup disk, 

     similar to using First Aid in Disk Utility

     And it deletes some system caches, including font caches and the kernel cache, 

     which will be created again automatically as needed.


3. Contact Apple.

    If steps posted above do not help,

    Click inside the box to choose an option.

    Please contact Apple Support.

MacBook Pro freezes after opening any app

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