Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can see any of my messages on my new iPhone

Hello, I bought a new IPhone 12 that works great except that I can see any of my messages. It is just a blank black screen. I te yield to go setting- message to see if tI can set it up but the message button from setting does not work at all. Need help


[Re-Titled by Moderator]

Posted on Jun 3, 2021 10:34 AM

Reply
Question marked as Best reply

Posted on Jun 3, 2021 11:22 AM

Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      


If necessary, you are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.


Apple Support Contact.    


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    

1 reply
Question marked as Best reply

Jun 3, 2021 11:22 AM in response to Dsaks

Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      


If necessary, you are entitled to 90 days of free telephone support from Apple. Try contacting Apple Support.


Apple Support Contact.    


Work through the screens to get an email or chat option.


Apple Support by e-mail or chat.    

I can see any of my messages on my new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.